DELIVERY
I aim to dispatch all orders within 14 calendar days of the order being received, and will email you if, due to any reason outside of my control, it is longer.
You receive a dispatch email once it has been sent.
UK - All UK orders are sent by Royal Mail 2nd class post, and should be with you within 2 to 3 working days (this could be up to 7 days) from when dispatched.
International - All international orders under £100 in value are sent by Royal Mail International Standard delivery, with flat rates.
If you would like your order to be upgraded to tracked, regardless of order value, please contact me before ordering.
International orders are typically delivered in 14-21 working days, however, this can be up to 4-6 weeks depending on destination.
If you have any queries, please contact me at [email protected]
If you need an item for a special occasion, or in a specific time frame, please ensure you order in plenty of time, or get in contact with me before ordering. Once posted, delivery is in the hands of Royal Mail + the international postal services.
HELP WITH AN ORDER
If something’s not quite right with your order, please get in contact with me to see if I can fix the issue. I am a one-woman small business, and love my little shop deeply. I've been running since 2019, and completed many orders with minimal problems, but occasionally things go wrong. I try my best to inspect every product I create, and post out, but sometimes something will slip past, or the delivery services will get something wrong.
The best way to reach me with a problem is
If you would like to return your order, please get in contact with me within 2 weeks of receiving your item, and we can discuss return of the item(s) and a refund once received.
I aim to dispatch all orders within 14 calendar days of the order being received, and will email you if, due to any reason outside of my control, it is longer.
You receive a dispatch email once it has been sent.
UK - All UK orders are sent by Royal Mail 2nd class post, and should be with you within 2 to 3 working days (this could be up to 7 days) from when dispatched.
International - All international orders under £100 in value are sent by Royal Mail International Standard delivery, with flat rates.
- USA - £10
- Australia - £12.50
- Rest of the World - £10
If you would like your order to be upgraded to tracked, regardless of order value, please contact me before ordering.
International orders are typically delivered in 14-21 working days, however, this can be up to 4-6 weeks depending on destination.
If you have any queries, please contact me at [email protected]
If you need an item for a special occasion, or in a specific time frame, please ensure you order in plenty of time, or get in contact with me before ordering. Once posted, delivery is in the hands of Royal Mail + the international postal services.
HELP WITH AN ORDER
If something’s not quite right with your order, please get in contact with me to see if I can fix the issue. I am a one-woman small business, and love my little shop deeply. I've been running since 2019, and completed many orders with minimal problems, but occasionally things go wrong. I try my best to inspect every product I create, and post out, but sometimes something will slip past, or the delivery services will get something wrong.
The best way to reach me with a problem is
- Email at [email protected]
- Message on instagram (thatnurselifeco)
If you would like to return your order, please get in contact with me within 2 weeks of receiving your item, and we can discuss return of the item(s) and a refund once received.